Returns Policy

  • Any Goods which you believe are defective must be returned to us within 14 days of purchase (there is no need to telephone us).

  • For hygiene reasons we do not accept returns on worn earrings.

  • We do not send out replacements. We will send you a credit note within 2-3 weeks on receipt of your return of goods which we agree are defective through faulty workmanship.

  • We recommend using recorded delivery and keeping proof of postage.

  • Returns are sent at your own expense.

  •  Please note - imitation jewellery will go off colour, especially metal based jewellery. Time for discolouration will depend on their use and the environment in which they are worn or stored. We are unable to credit you for goods that have discoloured.

  DISCLAIMERS

  • All items are imitation jewellery unless otherwise stated.

  • We reserve the right to change our terms & conditions of business without notice.

  • All prices are excluding VAT.

  • All goods remain the property of MAC Imports LTD Ltd until paid for.

  • No goods will be credited until paid for.

  • No claims will be allowed for pilferage or damage unless notified to carriers and ourselves immediately.

  • Notice of non-delivery must be given within 14 days.

  • All images are copyright to MAC Imports LTD. Their use in any form without permission is strictly forbidden.

  • Our liability is limited as set out in our Terms and Conditions. 

We always strive to provide the best customer experience, if you're still troubled or can't find what you're looking for why not drop us an email and we'll get back to you as soon as possible.

Further Information 

Contact Us

Call: 0114 269 2111
Fax: 0114 269 2001
Email: sales@macimports.co.uk

Unit 23C
Orgreave Crescent
Dore House Industrial Estate
Sheffield, S13 9NQ

© 2019 MAC Imports LTD. All Rights reserved.