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Our Service

1. Carriage Charges

(These charges are correct at the time of printing but may be subject to change) £6.50 PER BOX £8.50 for a a residential address. (FREE over £500 Excluding VAT) to mainland UK. £10.00 PER BOX to Northern Ireland £25.00 PER BOX to the Channel Islands, Scottish Offshore Islands, Isle of Man, Scottish Highlands and most of mainland Europe. Please ring for excluded countries. All other areas will be subject to an additional surcharge, calculated according to purchase volume and destination.

2. All international customers, please ring for a shipping quote.

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3. DELIVERY TIMES

On receipt of your delivery you will be asked to sign for your goods. Therefore any delivery addresses provided must always be occupied (unless we have agreed to deliver to a specific delivery agent). For orders received before 3:00pm, delivery is usually: 2 to 5 working days for Mainland UK 3 to 10 working days for Scottish Offshore Islands, Isle of Man, Scottish Highlands and Northern Ireland. 7 working days for the Channel Islands and Mainland Europe.

4. PAYMENT

We accept all major credit cards / debit cards. Cheques, postal orders and bankers drafts should be made payable to MAC Imports Ltd. Please refrain from sending your cheque, postal order or bankers draft until we can confirm the availability and cost of your order. We regret we cannot accept orders on credit unless agreed prior.

5. BANK TRANSFERS

Goods will be dispatched on receipt of payment or (if we agree) on receipt of a faxed copy of confirmation of the transfer of funds from your bank. Please quote your account number on the transfer so we can identify the payment. Our bank details for the transfer of funds are as follows:

Bank: Lloyds Bank 

Sort Code - 30-15-99

Account Number - 10656460

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6. EXPORT POLICY

We will require your VAT number for all sales to EU countries and your registered Company name and address, otherwise VAT will be charged at the current UK rate. VAT will not be charged for countries outside the EU providing we have satisfactory evidence of export.

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